Performance Marketing Manager (Google Ads)

Location: Remote (Full-Time)
Compensation: Competitive salary (based on experience) + performance-based bonuses
Probation Period: 3 months, with review for permanent position
Holidays: Weekends off (Sat & Sun) + all public holidays
Industry: TravelTech / eVisa Services

About Us

TravelRox is a U.S.-registered travel-tech company focused on simplifying international travel through visa services at evisas.com and regional travel platforms. We’re expanding rapidly and seeking a talented, data-driven Performance Marketing Manager (Google Ads) to own our paid search efforts.

Role Overview

As a Performance Marketing Manager (Google Ads), you will lead our Google PPC campaigns end-to-end — from strategy and execution to optimization and reporting. You will manage significant advertising budgets and be accountable for delivering measurable ROI and revenue growth through Google Ads.

Key Responsibilities

  • Plan, set up, manage, and optimize Google Search, Display, and YouTube Ads campaigns
  • Conduct keyword research, competitor analysis, and A/B testing
  • Create and manage campaign structures including ad groups, extensions, and targeting
  • Monitor daily performance, analyze trends, and adjust strategies to meet KPIs
  • Collaborate with the content, design, and SEO teams to improve landing page relevance and quality score
  • Build and maintain conversion tracking (Google Tag Manager, Google Analytics, etc.)
  • Develop detailed weekly/monthly performance reports and suggest improvements
  • Stay updated with platform changes, industry trends, and new PPC tactics

Requirements

  • 2–4 years of hands-on experience managing Google Ads campaigns
  • Proven track record of improving ROI, CTR, and Quality Score
  • Strong understanding of Google Ads interface, bidding strategies, and targeting
  • Experience with Google Tag Manager and Google Analytics (GA4 preferred)
  • Strong knowledge of conversion rate optimization and performance analysis
  • Excellent communication skills in English
  • Self-motivated, detail-oriented, and results-driven
  • Able to work independently and manage deadlines in a fast-paced environment

Preferred Skills

  • Google Ads Certification (Search/Display/Video)
  • Experience in travel, eVisa, or international service industries
  • Basic knowledge of landing page design principles and CRO
  • Familiarity with remarketing and lookalike audiences

What We Offer

  • Competitive salary + bonus based on performance
  • Remote work flexibility
  • Growth opportunities into team leadership
  • Annual bonus after confirmation
  • Friendly, international work culture with collaborative team

How to Apply

Send your updated CV, portfolio of campaigns (if available), and a short note about your achievements in Google Ads by clicking the apply now button below.

Remote
Management / Digital Marketing
Full-Time Permanent

Customer Care Officer

3 open positions

Company: TravelRox
Position: Customer Care Officer
Location: Remote (Full-Time)
Working Hours: 8 hours/day, 5 days/week

About Us:

TravelRox is a dynamic and customer-focused company specializing in visa processing services. We are committed to providing exceptional support to our clients and are looking for a dedicated Customer Care Officer to join our team. If you are passionate about delivering excellent service and have strong communication and problem-solving skills, we’d love to hear from you!

Key Responsibilities:

  1. Customer Support:
    • Attend to live chat and email tickets promptly and professionally.
    • Provide pre-sales and after-sales support to customers.
    • Address customer queries and resolve concerns efficiently.
  2. Collaboration:
    • Track visa progress and keep customers informed.
    • Work closely with the Visa Processing and Accounts teams to ensure seamless service.
  3. Knowledge Base Development:
    • Create pre-written answers for FAQs and maintain a knowledge base for the support system and live chat.
  4. Customer Feedback & Reviews:
    • Encourage customers to leave positive reviews on platforms like Trustpilot and Facebook.
    • Respond to social media comments and review feedback in a professional manner.
  5. Sales Support:
    • Use convincing skills to convert inquiries into sales, with a commission paid on successful conversions.
  6. Reporting & Accountability:
    • Maintain accurate records and provide regular reports on customer interactions, feedback, and resolved issues.

Qualifications & Skills:

  • Excellent communication skills in English (both written and verbal).
  • Strong convincing power and ability to handle frustrated or angry clients calmly.
  • Customer-focused with the ability to build rapport and trust.
  • Proficient in handling live chat, email systems, and social media platforms.
  • Team-oriented with the ability to collaborate across departments.
  • Organized and detail-oriented with excellent reporting skills.
  • Familiarity with customer support tools is a plus.

What We Offer:

  • Competitive salary with commission on sales conversions.
  • A collaborative and supportive work environment.
  • Opportunities for career growth and development.

How to Apply:

Interested candidates are invited to send their CV and a brief cover letter by clicking the apply now button below.

Remote
Management / Customer Care & Support
Full-Time Permanent
About us

We are a team of passionate people whose goal is to improve everyone's life through disruptive products. We build great products to solve your business problems.