WE ARE HIRING – RESEARCH & DEVELOPMENT OFFICER
As a member of Travel Rox, Inc., you will collaborate with our Customer Care, Visa Operations, Marketing, and Finance teams to research, analyse, and develop new visa-service products and optimise our existing workflows. We are looking for a proactive, detail-oriented team player with strong analytical ability and a “get-it-done” attitude.
Key Focus Areas
Market & Policy Research
- Monitor and analyse visa regulations, documentation requirements, and updates from embassies and governments around the world.
- Identify new countries or visa categories that we can add to our service portfolio.
Competitive & Product Analysis
- Study competitor pricing, service models, and turnaround times to help refine our offerings.
- Collaborate with Operations and Marketing to shape new service packages, fee structure, and process improvements.
Data Management & Reporting
- Maintain accurate databases of visa requirements, fee structures, vendor changes, and policy modifications.
- Prepare regular research reports and presentations for management review.
Qualifications & Skills (Must Have)
- Minimum Bachelor’s degree (any discipline; preference for Business, International Relations, or similar).
- Excellent proficiency in English (written and verbal) and strong communication skills.
- Strong analytical skills, attention to detail, and ability to work independently.
- Proficiency in Google Workspace (Docs, Sheets, Slides) and online research tools.
Nice to Have
- Prior experience in the travel, immigration, or visa-processing industry (strong plus).
- Multilingual abilities to engage with diverse sources.
- Familiarity with government visa portals, international visa documentation systems, and global market trends.
What’s Great in the Role?
- Join a dynamic, international team with a collaborative and supportive culture.
- Clear ownership of projects with scope for autonomy and professional growth.
- Be part of the decade-long mission to simplify global travel and visa services.
What We Offer
- Competitive salary and performance-based growth.
- Full-time role with long-term career opportunities.
- Learning & development initiatives, team-building activities, and a friendly, open‐culture work environment.
- Flexible remote working option with periodic on-site engagement in the Dhaka office.
Apply now and become an essential part of our Research & Development team!